Founded in 1974 by Ralph Alvarez, Bill Donnaway and Ron Passons, Donnaway Insurance, Inc. has grown from three partners and one employee to a sales force of 9 and over 20 employees. Our mission is to provide our customers with quality service and affordable, dependable protection. A full service, independent agency, Donnaway Insurance, Inc. can provide all your insurance needs, whether it is Business, Home, Financial Protection, Auto or Risk Management.
Our sales force is composed of a group of experienced professionals whose job is not to just sell insurance, but to sit down with each customer and:
• Analyze your insurance needs
• Recommend the right coverages
• Obtain the best price
• Be available to answer all your questions.
And that's just the beginning! Once you've purchased insurance with us, we're just getting started. The core of a sound insurance program is service. At Donnaway Insurance, Inc. we do more than talk about service, we provide it in everything we do. At the heart of that service is our commitment to being there when you need us.
Our sales force is supported by an experienced service team who are there to answer all your questions and assist you with your insurance needs. All of our Service Representatives are licensed professionals. What happens if I have a loss? Unlike most agencies, Donnaway Insurance, Inc. has a dedicated claims department there to help you through the claims process. From the moment we are notified of your loss, our claims professionals will work with you to help settle the claim quickly and fairly. During the aftermath of Katrina, our experienced claims manager helped clients work out their disputes with insurance companies. We are there to make sure your rights and interests are protected. Remember, at Donnaway Insurance, Inc. we work for you! Call us at (504) 457-4551.